Welcome to NEW machinery® Customer Service

Technical Service

Lifetime service: provide lifetime technical service.
1.Goods we can supply: we are authorized SINOTRUK main dealer, and important partner of other famous truck brand and construction machinery ; so we can supply you different brand trucks and machinery with 100% original factory quality.
2.Suggestions: we can give you professional suggestions based on your need, just tell us what kind of work will the trucks used, or how many tons will you loading, we will suggest you suitable model from light duty truck, heavy duty truck, semi trailer, to construction machinery.
3.Transportation: we cooperate with the formal and big freight forwarder company, who can provide professional shipping service to your country main port. You just need to take the clearance documents and bill of loading we offered, do the customs clearance, you can drive your truck home.

Provide the best possible products and "Zero-Distance" service
We are making efforts to establish itself in more world markets,and to set up overseas organizations to better understand local needs and provide more thorough and timely service.

Supply Chain Management

Main Cooperation - Sinotruk Brand

Mature supply chain is one of the criteria to test whether a company is based in the current industry. Supplier support is also an important foundation for the development of an enterprise. After many years of development in the industry, we have established a mature supply chain system and have the relevant suppliers of quality, service and financial support.

Pre-sale Service

We are dedicated to provide you with professional pre-sales technical services, detailed introduction of equipment related parameters, market equipment price forecast, professional technical information consultation.

Promote the operation of later equipment to achieve the best effect, and do a good job in energy conservation and environmental protection.
Our aim is to ensure that the investment of our customers can bring the best benefits.

Manuals and Catalogues

Installation Accessories, Tool Kit & Manual Books and CCS Certificate for engine
Operator's Manuals and Parts Catalogs for equipment all come with equipment package to you (English Version).
If you need extra set, some of them are available in electronic format, if not available, you can purchase a hard copy or CD rom from us.
You can just contact our sales office for assistance with purchasing Operator's Manuals and Parts catalogues.
We also supply products catalogues to our dealerships.


1. Guarantee period
1.1 Date of start:
Sea shipping, starting from the very date of the B/L 2 months later?
Land transportation?starting from the very date of customs declaration.

Sinotruk Road truck:
Within 12 months or terminates 60,000 kms, whichever is reached first;

Off road truck & engineering truck:
Within 6 months or terminates 30,000 kms, whichever is reached first;
Can also be extended warranty services according to customer requirements when both sides negotiated.

Please read more
NEW-machinery | Sinotruk Jinan Heavy Truck workshop

NEW-machinery |  Sinotruk Jinan Heavy Truck workshop

NEW-machinery |  Sinotruk Jinan Heavy Truck workshop


We can provide a comprehensive freight forwarding service.
We have worked with many world famous shipping carriers and can arragne shipment to any country in the world, it can save your time and money.

Our location are ideally placed to deliver to all of the major export China ports .
We offer FCL* AND GP* containers from the China to Worldwide
We are also able to offer RORO* (roll on - roll off ) for the shipment of vehicles. Read more

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